- Home
- About Us
- Rules and the Complaints Process
- Making a Complaint to the OIA
- Providers and Good Practice
- Good practice framework
- Completion of Procedures Letter
- Collaborative Provision
- Public Interest Cases
- Accommodation - September 2016
- Financial issues - June 2016
- Social media - June 2016
- Extenuating circumstances - January 2016
- Non attendance and non completion of work - January 2016
- Supervision - September 2015
- Fitness to Practise - September 2015
- Placements - September 2015
- Consumer protection issues - May 2015
- Disciplinary issues (non-academic) - May 2015
- Procedural issues - January 2015
- International students - January 2015
- Disability and ill-health - September 2014
- Plagiarism and Academic Misconduct - September 2014
- March 2013
- Workshops and Events
- Guidance for Provider Points of Contact
- Early Resolution Pilots Initiative
- Higher Education Advisory Panel
- Guidance documents
- Information for providers which have recently joined the OIA Scheme
- News and Publications
- Contact Us
- Complaints about our service
How to make a complaint? Track your Complaint online





