Here you will find:

Complaints about the OIA - What to do if you are unhappy about the service you have received from us.

Data Protection Policy - How we handle your data at the OIA

Policy on Frivolous or Vexatious Complaints -What we consider as Frivolous or Vexatious.

Single Equality Statement - The OIA's approach on the promotion of equality and opportunity.

Unacceptable Behaviour Policy - What we consider as unacceptable behaviour when we deal with your complaint.