Subscription to the OIA 2018

Subscriptions 2018

We are funded by subscriptions from higher education providers that are members of our Scheme. Our Board sets the level of subscriptions each year. There are two elements to the subscription fee, a core subscription and a case-related element.

For the purposes of subscriptions, our year runs from January to December. Where appropriate, rates will be pro-rated, for example where a provider joins our Scheme part way through a year.

The information on this page gives full details for 2018.

Core subscription fee rates

The table below sets out the core fee rates for 2018. For FE colleges and Sixth Form colleges which provide HE ('HE in FE Providers') there is a reduction of 30% in the core subscription fee. This is to reflect the different regulatory and funding environment in FE where HE makes up a relatively small proportion of total student numbers.

The Board agreed an increase in core subscription fee rates for 2018 of 2.9% for all types of provider.

Core Subscription Fee rates for 2018 (to be pro-rated for providers joining the OIA Scheme part way through the year)

Subscription Fees 2018

Providers of School-Centred Initial Teacher Training (SCITTs)

All SCITTs will pay the same core subscription fee for 2018 of £249.43.

Franchise-only providers

Providers whose only HE provision is franchised from another provider will pay a core subscription fee for 2018 of £249.43 per annum.

Data source and period

Data Source 2018

Case-related element of subscriptions

Subscriptions may also include a smaller case-related element which is charged where the number of complaints we received from students at the provider in the previous year exceeded the band's point threshold. Each case that students bring to us above that number incurs 'points' and then the number of points the provider is over the threshold determines the fee.

For cases received in 2018, there is one point for each case that is not eligible for us to review, two points where the case is settled or withdrawn before it goes to full review and five points where we fully review the case. Where we decide not to review a complaint because, for example, we decide that the complaint is intended to cause disruption or annoyance, it will not incur any points. Group and linked complaints will be dealt with on a case by case basis. We will make the final decision about which category any case falls into. We may need to make some assumptions at year end, which we will change later as appropriate (for example if we find we can settle a case that we had expected to fully review).

From 2018 each point over the threshold is worth £190.

Bands 2018

We will pro-rate the points threshold for providers joining our Scheme part way through the year. However, we will not reduce the points threshold below five points. This is to make sure that no provider pays the case element for the first case we receive during the calendar year.

We will invoice for the case element by March each year for the previous year's cases. We will provide interim statement information in-year to help with record keeping.

If you have any queries about this please contact

You can also view information for subscriptions 2019.