Leaflets

The information given on this website is not intended to be a comprehensive guide. For more information you should also read the following documents.

If you would like to complete the OIA Complaint Form online, please click here.

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Current Rules & Eligibility Guidance

Rules of the Student Complaints Scheme Image
Rules of the Student Complaints Scheme
Scheme rules apply to complaints received on or after 09/07/2015
Eligibility and the Rules Image
Eligibility and the Rules
Guidance applies to complaints received on or after 09/07/2015

 

Previous Rules & Eligibility Guidance

Rules of the Student Complaint Scheme (02/12 - 02/13) Image
Rules of the Student Complaint Scheme (02/12 - 02/13)
Scheme rules apply to complaints received between 01/02/2012 - 28/02/2013
Eligibility and the Rules (02/12 - 02/13) Image
Eligibility and the Rules (02/12 - 02/13)
Guidance applies to complaints received between 01/02/2012 - 28/02/2013

 

English

What Happens Next Image
What Happens Next
The OIA’s guide to your complaint once you have submitted your Complaint Form. Issued 7 July 2015

 

Welsh

Rheolau Newydd y Cynllun Cwynion Myfyrwyr Image
Rheolau Newydd y Cynllun Cwynion Myfyrwyr
Bydd y Rheolau hyn yn berthnasol o 1 Mawrth, 2013.

 

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