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How to make a complaint? Track your Complaint online
Archive Leaflets
English
Rules
Student Application Forms received between 01/02/2012 and 28/02/2013
Student Application Forms received between 01/05/2008 and 31/01/2012
Student Application Forms received between 01/08/2006 and 30/04/2008
Student Application Forms received between 01/01/2005 and 31/08/2006
Eligibility and the rules (revised 28 February 2013)
Eligibility and the rules (revised January 2012)
An introduction to the OIA for students
Introduction for students - Revised 28 February 2013
Introduction for students - Revised 04 December 2012
Introduction for students - Revised 30 July 2012
Introduction for students - Revised January 2012
An introduction to the OIA for university Points of Contacts
Introduction for POC - Revised 28 February 2013
Introduction for POC - Revised 04 December 2012
Introduction for POC - Revised 30 July 2012
Introduction for POC - Revised January 2012
An introduction to the OIA for students' union Points of Contacts
Introduction for SU POC - Revised 28 February 2013
Introduction for SU POC - Revised December 2012
Introduction for SU POC - Revised 30 July 2012
Introduction for SU POC - Revised January 2012
What happens next
What happens next - Revised 28 February 2013
What happens next - Revised 30 July 2012
What happens next - Revised January 2012
Remedies and redress
Remedies and Redress - Revised 28 February 2013
Other
Introduction to the Student Complaints Scheme (revised August 2008)
OIA Guide to the Student Complaints Scheme (revised July 2011)
Welsh
Rheolau Newydd y Cynllun Cwynion Myfyrwyr 1 Chwefror 2012 - 28 Chwefror 2013
Rheolau Newydd y Cynllun Cwynion Myfyrwyr 1 Mai 2008 - 30 Ionawr 2012
Cyflwyniad i’r OIA i fyfyrwyr Ionawr 2012
Canllaw ar gyfer y Cynllun Cwynion Myfyrwyr
Taflen - Cyflwyniad i'r Cynllun Cwynion Myfyrwyr (Adolygwyd ym mis Awst 2008)
Archived OIA Complaint Forms
English
OIA Complaint Form (until 28 February 2013)
OIA Complaint Form (until 30 July 2012)
OIA Complaint Form (until January 2012)
Scheme Application Form (Word file)(until July 2011)
Scheme Application Form (PDF file)(until July 2011)
Welsh
Ffurflen Gwyno’r OIA a nodiadau cyfarwyddyd
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