Office of the Independent Adjudicator

There are some complaints which fall outside our rules.  For example, we cannot look at a complaint which:

• concerns admission to the university;
• relates to academic judgment;
• is the subject of court or tribunal proceedings (unless those proceedings have been “stayed” or adjourned);
• concerns student employment;
• has been dealt with before by the OIA;

In some cases, the OIA can decide not to accept a complaint.  For example, we might reject the complaint if we consider that:

• it does not materially affect the complainant as a student;
• the complaint relates to events which took place more than three years ago;
• the complaint is frivolous or vexatious;
• the university has satisfactorily dealt with the complaint;
• the complaint would be better considered in another forum;
• there are proceedings taking place within the university or elsewhere which may be relevant to the complaint;
• a party has unreasonably delayed or has otherwise acted unreasonably; or there are good reasons for doing so.

For more detailed information see our Guidance Note: Eligibility and the Rules.

Guidance Note: Eligibility and the Rules

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