Higher Education Advisory Panel


The OIA has an advisory panel which it may consult on general matters of practice within the Higher Education sector which arise during our review of a complaint. This helps us to keep in touch with the sector and understand common practice within providers.

This panel is made up of experienced providers and students' union staff who are selected by an interview process with the OIA. We may ask advice from the whole group or we may approach individual members who have particular expertise in a certain area. We are not bound to follow any advice the Panel may give.

The Higher Education Advisory Panel does not see individual complaints nor make decisions about the outcome of complaints. Individual members are not asked for advice about complaints involving their own institutions. Seeking advice from this panel does not compromise our independence in any way.

Members - April 2017

Our current members of the panel from April 2017 are:

  • Sarah Clark,¬†Associate Pro Vice-Chancellor (Corporate and Quality), University of Wales Trinity Saint David (Chair)
  • Melanie Siggs, Programme Director, Learning Solutions, Corporate and Professional Qualifications, The London Institute of Banking & Finance
  • Tim Woods, Professor in English & American Studies, Aberystwyth University
  • Jonathan Hall, Higher Education Deputy Manager, Recruitment, Admissions and Engagement, South Devon College
  • Gregory Allen, Head of Quality and Governance, GSM London
  • Jawanza Ipyana, Student Support, University of Cumbria Students' Union
  • Madeleine King, Research and International Officer, Mixed Economy Group
  • Mandi Barron, Head of Student Services, Bournemouth University
  • Sarah Wilmer, Student Adviser, Leeds Beckett Students' Union