Public Interest Cases

Public Interest Cases

OIA Rules allow for information to be published about the way named providers have handled student complaints, where this is in the public interest as defined in the Scheme Rules. Neither the OIA nor the provider will identify the student.

Cases for publication by provider name must have been received by the OIA on or after 1 April 2012 and must be closed. The OIA will publish relevant cases at regular intervals.

We also have a bank of case studies which can be found on our 'Recent Decisions of the OIA' page.


Published cases with summaries

February 2017

September 2016

June 2016

January 2016

September 2015

May 2015

January 2015

September 2014

March 2013