WEBINARS

Online discussions

Special consideration online discussions image

Duration: up to 60 mins

Dates and times:

  • Back to basics: Designing a fair special consideration process
    Wednesday 29 January - 10.30am
  • Evidence, including self-certification
    Thursday 30 January - 10.30am
  • Fit to sit policies and requests for special consideration
    Thursday 30 January - 2.15pm
  • Student perspectives: What are the barriers to requesting special consideration? What works and what doesn’t?
    Tuesday 4 February - 12.30pm
  • Outcomes of successful special consideration requests: To re-sit or not to re-sit
    Wednesday 5 February - 10.30am
  • Special consideration and support for study processes
    Thursday 6 February - 2.15pm
Register your interest

Special consideration online discussions

We are running six online discussions on the 'Requests for special consideration' discussion paper. Each discussion will cover different aspects of the paper. If you have any questions on the online discussions, please email outreach@oiahe.org.uk. If you cannot attend one of the discussions, but will still like to contribute, you can respond via our online form.


1: Back to basics: Designing a fair special consideration process

When designing special consideration processes, the starting point should be that a student who is ill, or injured, or bereaved, or has been through a difficult experience and whose studies or academic performance have been affected should be treated compassionately, and in a way that is fair and consistent across the student body. But there is a balance to be struck to ensure that students don’t try to game the system, for instance to spread out difficult assessments or to gain an unfair advantage. This online discussion will focus on approaches to designing a fair special consideration process, how to strike the right balance between scepticism and trust, whether providers are considering the right kinds of circumstances and decision-making processes across providers.

2: Evidence, including self-certification

Students who need special consideration may be at their lowest point. They may be very anxious, as well as distressed or unwell. They may find it difficult to talk about what has happened to them. They may have difficulties obtaining evidence of the circumstances they have experienced. This online discussion will focus on issues to do with evidence in support of special consideration requests. It will include discussion of whether providers are being fair in terms of the evidence they require, whether students should be allowed to self-certify (and where providers are already doing this, how well this works in practice), and what evidence it would be reasonable to expect students to submit.

3: Fit to sit policies and requests for special consideration

Many providers have fit to sit policies so that students who attend an exam or submit work for assessment are declaring themselves fit to do so. They may not then make a request for special consideration unless they are taken ill during the exam or have compelling evidence to show they were unable to properly assess their fitness to sit. This online discussion will focus on the link between fit to sit and special consideration processes, how well fit to sit policies work in practice and how to ensure they operate fairly.

4: Student perspectives: What are the barriers to requesting special consideration? What works and what doesn’t?

To be effective, student-centred processes need to be clear, well-publicised and easy to follow. Students need to have trust in the process and feel that their case will be treated fairly. This online discussion will focus on student perspectives of special consideration processes. It is particularly aimed at student representative bodies and HE staff who support or advise students in this area. It will look at how to ensure special consideration processes are accessible and used by those students who need them, what barriers there might be and how these can be overcome, and what works and what doesn’t from the student point-of-view.

5: Outcomes of successful special consideration requests: To re-sit or not to re-sit

The starting point is that all students should have a fair opportunity to show what they are capable of. If they don’t get that opportunity because something has happened to them, then they should normally get another chance. Most often providers will offer the student a re-sit opportunity for an uncapped mark, but is this the fairest outcome in all cases? This online discussion will focus on the outcomes of successful special consideration requests. It will look at the pros and cons of re-sits and when it might be appropriate to do something different, such as to discount individual marks that have been affected, to delay consideration of remedy until the end of the student’s degree, or to place the student in a “zone for consideration” for a higher degree classification.

6: Special consideration and support for study processes

A student who makes repeated requests for special consideration may have an underlying issue and may need additional support. It’s important that providers can spot those students so that they get the help they need and, where appropriate, refer them to support for study processes. This online discussion will focus on the link between special consideration and support for study processes and how providers can best identify students who need additional support.


Toolkit Webinars

Toolkit for Student Representative Bodies

We will be holding a webinar on the new toolkit resource for student representative bodies.

If you are interested in attending, please register your interest.

Duration: up to 60 mins

Dates and times:

  • Tuesday 28 January 2020 | 11am

Level 1 webinars

An introduction to the OIA for Student Representative Bodies Webinar

An Introduction to the OIA for Student Representative Bodies

This webinar will give you an understanding of the role of the OIA, what we do and how you can support students who have brought complaints to us. This session outlines: the OIA’s complaint’s scheme and remit; the OIA’s review process; the Good Practice Framework; the role of Students’ Unions and Students’ Associations.

This is a level 1 webinar is aimed at students' union advisors, sabbatical officers and any other student representative. This session would be useful if you are new to the OIA and its processes or new to your position. Those who already have experience of advising students who have brought complaints to the OIA may find this webinar too basic.

Duration: up to 60 mins

Dates and times:

  • TBC

Plagiarism and Academic Misconduct Webinar

Academic Disciplinary

The OIA’s Academic Disciplinary webinar (formerly Plagiarism and Academic Misconduct webinar) will give you an awareness of good practice in the handling of issues of academic misconduct. The session will cover the following: What is Academic Misconduct; Academic Misconduct Education; Principles of Good Practice; The OIA’s Review; Complex areas and examples.

This is a level 1 webinar. It is suitable for:

  • All points of contacts, delegates and other staff who deal with complaints and appeals;
  • All staff at providers who have an interest in and may on occasion deal with plagiarism and academic misconduct matters;
  • Staff who have responsibility for drafting regulations and procedures in relation to academic misconduct.

Duration: up to 60 mins

Dates and times:

  • TBC

Procedural Fairness Webinar

Procedural Fairness

This webinar outlines our general approach to fairness in procedures and regulations of Higher Education providers, and gives examples of complaints which have led us to conclude that the providers' processes caused unfairness to students. We focus on three key areas: Fair Procedures; Bias; the Standard and Burden of Proof.

This is a level 1 webinar. It is suitable for all staff at all providers.

Duration: up to 60 mins

Dates and times:

  • TBC

Completion of Procedures (COP) Letters Webinar

Completion of Procedures (COP) Letters

This webinar will answer your questions about when, why and how to issue a Completion of Procedures Letter. We will also give some advice on what the Completion of Procedures Letter should look like and what important information it should contain. This webinar will also briefly touch on collaborative provision and how this might affect the issuing of a COP letter.

This is a level 1 webinar and is aimed at all staff at all providers although those who have responsibility for issuing Completion of Procedures letters at the end of internal procedures may find this webinar particularly useful.

Duration: up to 75 mins

Dates and Times:

  • TBC

Accommodation Complaints Webinars

Accommodation Complaints

This webinar provides an overview of complaints about student accommodation. It will look at disruption, eviction and disciplinary proceedings, highlighting key points for providers to be aware of, the OIA’s approach to these cases and case studies.

This is a level 1 webinar and is primarily aimed at those who encounter complaints about student accommodation.

Duration: up to 60 mins

Dates and Times:

  • TBC

Research Supervision and Research Degrees Webinars

Research Supervision and Research Degrees

This webinar focuses on complaints arising from postgraduate research degrees, particularly on cases involving complaints about supervision or academic appeals by postgraduate research students.

This is a level 1 webinar is aimed at all staff at all Providers, especially those with postgraduate research provision.

Duration: up to 60 mins

Dates and times:

  • TBC

The OIA Rules and Eligibility Decisions Webinars

The OIA Rules and Eligibility Decisions

This webinar explores the Rules of the Scheme and how they relate to eligibility decisions made during the OIA’s review process, with the use of case studies.

This is a level 1 webinar and is aimed at all Provider staff and Student Representatives.

Duration: up to 60 mins

Dates and times:

  • TBC

Issuing Completion of Procedures Letters when delivering learning opportunities with others webinars

Issuing Completion of Procedures Letters when delivering learning opportunities with others

This webinar complements and builds upon webinar 5 - Completion of Procedures Letters. This session summarises our guidance on issuing Completion of Procedures Letters within the context of delivering learning opportunities with higher education providers in England, Wales and other jurisdictions.

This level 1 webinar is aimed at staff who have responsibility for issuing Completion of Procedures Letters and work for higher education providers delivering learning opportunities with others. This webinar may also be useful for student representatives who provide advice to students studying in collaborative arrangements.

Duration: up to 90 mins

Dates and Times:

  • TBC

Good Practice Framework: Supporting Disabled Students Webinars

Good Practice Framework: Supporting Disabled Students

This webinar examines how the latest chapter of the Good Practice Framework can help providers to create an inclusive learning environment which removes obstacles to learning for disabled students. Through a range of good practice scenarios this webinar explores how to manage disability-related issues that arise in complaints and academic appeals handling.

This is a level 1 webinar is suitable for all staff at higher education providers and student representative bodies.

Duration: up to 60 mins

Dates and Times:

  • TBC

 

Non-academic Disciplinary Procedures Webinar

Non-Academic Disciplinary Procedures

The OIA’s Non-Academic Disciplinary Procedures webinar will to give you an awareness of good practice in handling of issues of non-academic misconduct. The session will cover the following: What is Non-Academic Misconduct; Harassment, Discrimination and Bullying; Principles of Good Practice; The OIA’s Review; Complex areas and examples.

This is a level 1 webinar. It is suitable for:

  • All points of contacts, delegates and other staff who deal with complaints and appeals;
  • All staff at providers who have an interest in and may on occasion deal with non-academic misconduct matters;
  • Staff who have responsibility for drafting regulations and procedures in relation to non-academic misconduct.

Duration: up to 60 mins

Dates and times:

  • TBC

Level 2 Webinars

Level 2 Webinars

Level 2 webinars are an interactive session which focuses on case study discussion. Attendees will be sent a number of case studies in advance and will have the opportunity to contribute to a small group discussion during the session, facilitated by the presenters. Although not compulsory, we recommend you familiarise yourself with any available Level 1 webinar content prior to joining a Level 2 session. Level 1 sessions cover background information on a topic. Level 2 sessions are less content driven and more discussion based.

Level 2 webinars are aimed at all staff at all providers with an interest in certain topics - Fitness to Practise, Disability, Non-Academic Disciplinary and Academic Disciplinary issues. The webinar will be delivered using Zoom video conferencing, so use of a webcam is highly recommended. Group sizes will be limited to 8 persons, to give attendees maximum opportunity to participate.

Duration: 60-90 mins

Dates and Times:

Fitness to Practise

  • TBC

Disability

  • TBC

Non-Academic Disciplinary

  • TBC

Academic Disciplinary

  • TBC