Coronavirus - CS032104
Case summary March 2021 | Partly Justified
A student was on a one-year healthcare related Masters programme. The programme normally involved a lab-based practical research project.
Coronavirus - CS032105
Case summary March 2021 | Justified
An international student was in the final year studying Medicine at the provider. During their final year, medical students who passed their final exams were due to spend time on a series of clinical placements between then and their graduation in July.
Coronavirus - CS032109
Case summary March 2021 | Settled
An international student was on a one-year Masters course with a significant practical element. In March 2020 the provider moved to online learning because of the nationwide lockdown during the coronavirus pandemic.
Coronavirus - CS032108
Case summary March 2021 | Settled
A student was given a fine by their provider for breaching its code of conduct, and government restrictions on social distancing introduced during the coronavirus pandemic.
Coronavirus - CS032107
Case summary March 2021 | Settled
An international student was self-isolating in their student accommodation, having returned from their home country. During their self-isolation a friend visited their room.
Coronavirus - CS032106
Case summary March 2021 | Partly Justified
A student was in the second year of a three-year undergraduate programme. The student complained to their provider about disruption to their studies during the 2019-20 academic year resulting from industrial action and the Covid-19 pandemic.
Coronavirus - CS112001
Case summary November 2020 | Not Eligible
A student complained to us about changes made to their studies as a result of the coronavirus lockdown. The student had not complained to the provider because they believed their complaint would be rejected.
Coronavirus - CS112002
Case summary November 2020 | Not Eligible
A student complained about planned changes to their supervisory team during coronavirus lockdown. The student's complaint was delayed but at the final stage of the provider's internal processes when they complained to us.
Coronavirus - CS112003
Case summary November 2020 | Not Eligible
A student was studying an evening course at a further education college and complained to us about disruption caused by their college closing during the coronavirus lockdown.
Coronavirus - CS112004
Case summary November 2020 | Settled
A student made an academic appeal to the provider on the basis of mitigating circumstances relating to their mental health. The student had been unable to access support services and practical elements of their course had been disrupted because of the coronavirus lockdown.
We publish summaries of some of the complaints that we review. We always leave out of the summary any information that might identify the student who made the complaint. In some cases we decide that it is in the public interest to publish a summary of a complaint that includes the name of the provider.