CASE SUMMARIES

Disability: funding reasonable adjustments - PI071904

The Open University

A disabled student enrolled on a distance learning master’s degree, having successfully completed undergraduate studies at the provider. The student found the process of applying for Disabled Students’ Allowances (DSAs) more difficult than in previous years, in part due to the changes in which funding body was administering the process. The provider and the funding body had to resolve a concern about how to deal with non-conventional academic years.

Industrial action - CS051913

A student was in the final year of a BSc programme at the time of the industrial action. In March 2018 they raised concerns about the impact of the action on their assessments and the availability of their tutors, and on their mental health. After successfully graduating, the student instructed solicitors. In a Letter before Action the solicitors said the student was dissatisfied with the University’s response to their concerns and that the University had breached its contract with the student.

Student mental health - CS041909

After some time away from study, a student living with long term mental health conditions returned to their course. They provided medical evidence that they were fit to return.

Student Mental Health - CS031801

An LLB student had been diagnosed with depression, general anxiety disorder, social anxiety which prevented her from leaving her house.

Student Mental Health - CS031803

A medical student complained to us after the provider dismissed her academic appeal. The provider concluded that she needed to repeat Year 4 because she had not satisfied the progression requirements.

Student Mental Health - CS031805

The student, who had been diagnosed with Bipolar Affective Disorder, was pursuing a Doctorate which involved a practical element of assessment. After a few periods of absence and an extension to her registration period the student was warned that no further sustained absences could be supported.

Settlement - CS011803

The student withdrew from his course nine weeks after enrolling and lodged a complaint.

Other disciplinary case - PI021711

Falmouth University

A student at the University of Falmouth complained to us after the University rejected her complaints that she had been bullied by a senior lecturer and that no account had been taken of her disability. She first raised concerns after she received disappointing marks.

Competence standards - PI021707

University of Sussex

The Student Support Unit (SSU) at the University of Sussex sought additional reasonable adjustments to a disabled student’s examinations following an injury unrelated to her disability.

Competence standards - PI021705

University of Southampton

A medical student at the University of Southampton submitted a successful academic appeal to the University against her deregistration from the programme.