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Attendance and disability - PI011611

Newcastle University

An international student with a Tier 4 visa at Newcastle University complained to us after being withdrawn from his course for non-attendance. He complained that insufficient attention had been given to his disability.

The student did not submit evidence of his disability until close to the end of the disciplinary process. We considered that once this evidence was provided the onus was on the University to consider what regulations and procedures it was applying to the student and whether it ought reasonably to make reasonable adjustments to those regulations and procedures to remove any disadvantage to the student. There was no evidence that this had happened.

We decided that the student’s complaint was Justified. The student no longer wished to return to the course. We recommended a partial refund of fees and accommodation costs and financial compensation for distress.