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Disability and ill-health: Responsibility on students to seek diagnosis and provide appropriate evidence - PI091401

Loughborough University

We often review cases where students do not submit claims until after the end of their degree programme. In these circumstances the University’s procedures will normally set out very clearly the type of evidence that students need to provide on the issue that they believe affected performance and on why they were unable to provide evidence at the time.

A student at Loughborough University appealed a final degree result based on a late claim for "impaired performance" in the second year. She had no evidence to explain why she did not submit a claim at the end of the second year. We concluded that the complaint was Not Justified:

“While we are sympathetic to the circumstances which [the student] describes and see no reason to doubt her account, we can find no basis to find fault with the University’s decision. We observe that the University has a duty of fairness to all students, and must uphold the integrity of its academic awards. We consider it reasonable that the University requires independent professional evidence to support a claim based upon illness, including specific independent evidence of reasons why a student was unable to comply with required timescales.”