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Extenuating circumstances: Grounds for appeal - PI011606

University of Reading

A student who had been withdrawn from the University of Reading after failing assessments complained to us that the University did not accept his grounds for a full appeal hearing.

We decided the complaint was Not Justified. The student submitted a claim for extenuating circumstances well after the deadline. The circumstances he put forward included pressure of balancing studying with a full time job, which the University excluded as allowable grounds as students were permitted to work for no more than 16 hours a week. He also included medical evidence that was dated several months after the assessments had taken place. He was unable to provide reasons why he had not raised other issues at the time they arose.