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Extenuating circumstances: Responsibility on students - PI011603
Public interest case January 2016 | Not Justified
A student at the University of Huddersfield complained to us after she failed her course and her appeal to the University was turned down.
The student submitted extenuating circumstances after receiving her results. She explained that she had not submitted them at the time as she felt she was able to deal with her issues on her own.
Universities commonly take the view that if a student does not declare extenuating circumstances as soon as they become aware of them they cannot be taken into account later unless there are compelling reasons why they were not declared at the proper time. We do not consider this approach to be unreasonable.
We were satisfied that the University’s extenuating circumstances and fit to sit policies were clear and easily accessible to students. We considered that the student had a responsibility to highlight and seek advice on any issues that she felt had affected her performance.
We decided that the student’s complaint was Not Justified.