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Withdrawal for non-attendance - PI011610

University of East London

A student at the University of East London complained to us after her appeal against withdrawal for non-attendance was rejected.

The University had previously given the student opportunities to improve her attendance before withdrawing her in the second semester. By that time it felt she had missed too much teaching to be able to catch up. The student’s attendance fell well below the course requirement of 75% attendance.

The student appealed the decision on the grounds of ill-health and concerns that her swipe card had not been working properly. She had not contacted the University about either of these issues before being notified of the decision to withdraw her.

We decided that the University’s decision was reasonable. As the student had not contacted the University it was not in a position to offer her any support. Its decision to withdraw her was in line with its academic regulations.

We decided that her complaint was Not Justified.