We require a Data Analyst to collate, analyse and report the organisation’s data (both internally and externally) whilst ensuring the accuracy and integrity of the data used. In addition the role will also contribute to and monitor adherence to organisational policies and procedures and co-ordinate a number of data-related activities for the OIA’s scheme membership.
Technical skills and experience required:
- experience in analysing and manipulating data, as well as obtaining, interpreting, collating and managing information from different sources;
- development and production of management information reports;
- very strong MS Excel skills with experience of creating advanced formulas, the manipulation of data and the production of charts;
- intermediate knowledge of MS Word, MS Outlook and MS PowerPoint;
- desirable experiences include project administration and planning as well as the production of reports, MS Access/MS Excel, MS SQL reporting and MS BI stack;
- desirable knowledge includes, MS SharePoint, MS Dynamics, MS Project, MS Visual Basic and mail merge.
The successful candidate will have knowledge, training and experience in:
- analysing and manipulating data;
- obtaining, interpreting, collating and managing information from different sources;
- the development and production of management information reports;
Skills, qualities and attitudes required include:
- a high level of accuracy and attention to detail;
- likes to follow tasks through to completion;
- advanced analytical and problem solving skills;
- being able to think ‘outside the box’ and use their own initiative i.e. to propose changes and new approaches;
- able to communicate with sensitivity and tact with colleagues at all levels of the organisation;
- enthusiastic about making the organisation better through the efficient use of data;
- excellent interpersonal and communication skills;
- a hands-on approach, friendly, enthusiastic and team-oriented;
- a self starter - flexible and proactive, able to work autonomously when required;
- excellent time management and coordination of competing organisational objectives.
The OIA is the designated operator of the student complaints scheme for higher education in England and Wales and has become a recognised authority in developing good practice in the handling of student complaints. Since its inception in 2004 the OIA has grown significantly and earned the trust and respect of higher education providers, student organisations and Government. Following the implementation of the Consumer Rights Act 2015, higher education students at Further Education colleges, Alternative Providers and providers of School-Centred Initial Teacher Training (SCITTs) are also covered by the OIA Scheme.
We welcome diversity amongst our staff to reflect the nature of independent adjudication, our users and stakeholders. Therefore we would particularly welcome applications from people from Black, Asian and minority ethnic backgrounds and people with disabilities, who are under-represented in our workforce. We are committed to Equality of Opportunity.
We offer the following salary packages and benefits:
- Starting salary £27,004
- 35 hour working week
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Gym membership for permanent staff
- Attractive USS pension scheme
- Season ticket loan
If you are interested in applying for this position please complete the application form on our website, outline your interest, skill and experience in a cover letter and send it to us with your CV attached. A full job description and person specification can be found below.
The closing date for the receipt of applications is 9 December. It is anticipated that interviews will take place by 21 December.