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How to make a complaint? Track your Complaint online
OIA
Third Floor
Kings Reach
38 – 50 Kings Road
READING
RG1 3AA
0118 959 9813
The Enquiries Team are happy to take your calls from:
| Monday | 9.00 - 17.00 |
| Tuesday | 9.00 - 17.00 |
| Wednesday | 9.00 - 17.00 |
| Thursday | 9.00 - 17.00 |
| Friday | 9.00 - 17.00 |
| Saturday | Closed |
| Sunday | Closed |
(Calls to and from this Office may be monitored or recorded for quality control and training reasons.)
If the line is closed, you can leave a voicemail message with us and will get back to you as soon as we can.
Before you call us you might like to look at the 'Frequently Asked Questions' to see if your question is answered there.
You might also find the answer to your query on our interactive 'Complaints Wizard - Can the OIA look at my complaint?'
0118 955 9099
Where possible, if you have an email query, please use the e-form. This helps us to answer your query most effectively.
| General enquiries: | enquiries@oiahe.org.uk |
| University contacts: | |
| for general enquiries, please use | enquiries@oiahe.org.uk |
| to update university or point of contact details only | HEIcontacts@oiahe.org.uk |
| to send regulations electronically | regulations@oiahe.org.uk |
| Workshops (bookings only): | workshops@oiahe.org.uk |
| Recruitment: | recruitment@oiahe.org.uk |
| Finance: | finance@oiahe.org.uk |
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