Resources for Provider Points of Contact

Good Practice Framework - Audio Presentation

We look at the background of why the framework was created, the aims of the framework and how to use it, then look at the eight principles of the framework in more detail and look at examples of it in practice.

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We have released a number of podcasts on the OIA scheme which providers may find useful. Please see our podcasts page to listen or download the transcripts.



Compliance Protocol
Compliance with OIA Recommendations and Requests for Information during an OIA Review - April 2017 | pdf