An introduction to the OIA and our resources
Level 1 webinar
This webinar is aimed at anyone working with students or in students' unions who would like to know more about who we are, what we do, and how we do it. The webinar will include an introduction to the OIA’s complaint scheme and our remit, and explains how we look at complaints. We will also highlight key documents like the Good Practice framework, and other useful resources including our toolkits and case summaries.
This is a free level 1 webinar suitable for new OIA Points of Contact, new sabbatical officers, student advisers and colleagues who wish to know who we are.