E-NEWSLETTERS

Our e-newsletters include general updates about our work. Please check that your email settings allow these to come through to your inbox. We send the e-newsletters to our Points of Contact and Point of Contact Delegates automatically, but any anyone else who is interested in receiving them is welcome to subscribe via our website.

2024

• January 2024 | OIA Operating Report 2023 and Operating Plan 2024 / Case summaries of complaints relating to accommodation / Upcoming consultation: updates to our Rules

2023

• December 2023 | Consultation on the Good Practice Framework / Discussion groups: student support services / We're recruiting / Festive opening hours 
• October 2023, Issue 2 | Consultation on the Good Practice Framework / Free workshop for student representative bodies / Reminder: Student discussion groups
• October 2023 | Case summaries and casework note: Complaints relating to non-academic misconduct / Upcoming consultation on the Good Practice Framework / Free webinar: Fitness to practise / Student discussion groups
• August 2023 | OIA announces appointment of new Chair
• May 2023 | Annual Statements for 2022 / Free workshop for providers: Early resolution, settlement and mediation / Upcoming webinars / Discussion groups for Points of Contact and student advisers
• April 2023 | Annual Report 2022 / In case you missed it: Case summaries of complaints relating to academic misconduct
• February 2023 | Complaints relating to academic misconduct / Free workshop for student representative bodies / Reminder: The new MyOIA portal is live
• January 2023 | OIA Operating Report 2022 and Operating Plan 2023 / Help to shape the Good Practice Framework / Student discussion groups

2022

• December 2022 | Appointment of new Independent Adjudicator / Update to the Good Practice Framework / Festive opening hours / We're recruiting
• October 2022 | Reminder: Consultation on update to the Good Practice Framework / Free workshop for student representative bodies / Student discussion groups / In case you missed it: Guidance on responding to the cost of living crisis
• September 2022 | Update to the Good Practice Framework / Student discussion groups / In case you missed it: Case summaries of complaints relating to pregnancy, parenthood and childcare
• July 2022 | Complaints relating to pregnancy, parenthood and childcare / Update to the Good Practice Framework / Recruitment for our new Independent Adjudicator
• May 2022, Issue 2 | Annual Statements / Webinar: Introduction to the OIA / Adviser discussion group / Outreach: in person or online survey / We're recruiting: Case-handlers
• May 2022 | Annual Report 2021 / Review of case-related element of subscriptions / Adviser discussion group / We're recruiting 
• March 2022 | Good Practice Framework: Handling complaints and academic appeals section review / Our Commitment to Kindness / Free workshop - limited spaces available / New: Adviser discussion groups / Student discussion groups
• January 2022 | OIA Operating Report 2021 and Operating Plan 2022 / Independent Adjudicator to leave in 2023 / Good Practice Framework: Handling complaints and academic appeals section review / Student discussion groups