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Call the Casework Support Team

0118 959 9813

We are available to take your calls from:

Monday - Friday
09:00 - 17:00

Saturday, Sunday, Bank holidays
Closed

If you are a student contacting us for the first time, please be ready to answer questions about where you are or were studying, the type of course and award you are/were studying towards, and what steps you have taken so far to pursue your complaint. We will ask you for some details so we can keep a record of your enquiry in case you contact us again.