Industrial action: minimising the impact on students
It is important that providers affected by industrial action take steps to minimise the impact on students, including both minimising any academic disadvantage and making up for lost learning opportunities.
We have previously published information about complaints arising from industrial action, which we hope will be helpful:
- Briefing note: complaints arising from strike action
- Industrial action case summaries
- Complaints about industrial action: some emerging themes
We have now published some further guidance for providers and students' unions on handling complaints and supporting students who make them.
Handling complaints arising from industrial action
This note will provide some helpful suggestions about things to consider when handling complaints about industrial action.
Supporting students with complaints arising from industrial action
This note sets out some practical tips for Student Representative Bodies (SRBs) to consider when supporting students with complaints arising from industrial action.
related pages
Case summaries
View examples of cases we receive and how we resolve them. These include our public interest cases and case summaries.
Briefing note: Complaints arising from strike action - March 2018
The purpose of this note is to outline the approach which we would take to complaints from students arising from strike action.
Industrial action: minimising the impact on students
Information about complaints arising from industrial action.