Toolkit for student representative bodies
This toolkit is designed to help you and your students' union, association or guild understand our process and help students who use our Scheme
Guidance and support
Student representative bodies
How student representative bodies can help students with their complaint
Representing a student
Learn more about representing a student in their complaint about a higher education provider
Learning from our casework
Guidance, notes and summaries around complaints relating to subject and student specific matters
Non-academic misconduct: Tips on advising students for student representative bodies
Some tips for advising students on non-academic misconduct complaints
Supporting students with complaints arising from industrial action
Guidance and practical tips for student representative bodies (SRBs) to consider when supporting students with complaints arising from industrial action
Outreach and events
Find out more about our upcoming workshops, events, provider visits, speaking engagements and webinars