UPDATES FOR POINTS OF CONTACT

If you are a provider Point of Contact or Delegate, we will send you a regular update – our Update for Points of Contact – which will include important information and reminders specifically for Points of Contact. You will receive this automatically via email. Please make sure to take time to read these updates.

Point of Contact Update | January 2024
PDF, 249Kb

This edition includes:

  • Request for regulations
  • MyOIA portal
  • Coming soon

Previous editions

  • December 2023 | Core subscriptions | Outreach | Festive opening hours
  • November 2023 | Invoicing for core subscription fees | Our approach to casework deadlines and extensions | Outreach - webinars, Point of Contact discussion groups, student representative bodies workshop | ICYMI: Consultation - Good Practice Framework: Delivering learning opportunities with others
  • October 2023 | Using the MyOIA portal | Consultation on draft revised Good Practice Framework: Delivering learning opportunities with others | Casework note and case summaries on complaints relating to disciplinary matters
  • September 2023 | Our approach to deadlines and extensions | Upcoming outreach
  • June 2023 | Requests for regulations | Subscriptions - case-related element | Up-to-date contact details | Upcoming outreach
  • May 2023 | Contacting you by phone | Subscriptions - case-related element | Annual Statements | Upcoming outreach | Applications for membership of Disability Experts Panel
  • March 2023 | Requests for information | Completion of Procedures Letters | Reminder - MyOIA portal | ICYMI - Academic misconduct case summaries and casework note and Request for regulations
  • February 2023 | Requests for regulations | Personal data | Upcoming outreach | Coming soon - information on academic misconduct | ICYMI - Operating Report 2022 and Operating Plan 2023
  • January 2023 | Good Practice Framework: Delivering learning opportunities with others - online discussion sessions | Core subscriptions | Case statements | Coming soon - Operating Report 2022 and Operating Plan 2023 | ICYMI - Scheduled downtime for our MyOIA portal
  • December 2022 | Update to the Good Practice Framework published | Provider Liaison Officer | Festive break | ICYMI: MyOIA portal
  • November 2022 | Good Practice Framework: Handling complaints and academic appeals | MyOIA portal functionality | Invoicing for core subscriptions | Industrial action
  • October 2022 | Update to MyOIA portal | Our approach to deadlines and extensions | ICYMI - Consultation on updated Good Practice Framework: Handling complaints and academic appeals
  • September 2022 | Responding to the cost of living crisis: learning from complaints | Update to MyOIA portal | Regulations | Are your contact details up to date |
    ICYMI: Consultation on updated Good Practice Framework: Handling complaints and academic appeals
  • July 2022 | Good Practice Framework: Handling complaints and academic appeals | Case summaries | ICYMI: Review of case-related element of subscriptions
  • June 2022 | Contacting you | Recruitment for our new Independent Adjudicator | Academic misconduct outreach
  • May 2022 | Annual Statements | Review of case-related element of subscriptions | Webinar - An introduction to the OIA and our resources | Outreach - in person or online? | Annual Report 2021
  • March 2022 | Completion of Procedures Letters / Requests for information / Provision of higher education courses
  • February 2022 | Requests for Regulations / Completion of Procedures Letters data return / Point of Contact phone numbers / Webinar topics for 2022 / Student discussion groups / Free Student Representative Bodies workshop
  • January 2022 | Good Practice Framework: Handling complaints and academic appeals section review / Subscriptions / Case statements / Bite Size OIA / OIA resources
  • November 2021 | Requests for regulations / OIA subscriptions / Festive break
  • October 2021 | Upcoming webinars on internal procedures / OIA subscriptions / Points of Contact Information
  • September 2021 | Updated compliance procedures / Student numbers / Internal procedures / Complaints relating to the impact of coronavirus and industrial action / Points of Contact information
  • July 2021 | Are your contact details up to date? / Outreach / Our Higher Education Advisory Panel / Coming soon...

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