Outreach Programme
We run an outreach programme which includes visits, webinars and workshops.
All of our webinars and workshops are open to participants from providers that are members of our Scheme and from student representative bodies. They are a good opportunity to share thoughts and experiences with colleagues from other providers and student representative bodies, as well as with us.
If you have any queries please see our FAQs page or email outreach@oiahe.org.uk.
Sharing Learning
We would like to hear from you
Tell us what you want to know about and how we should tell you about it
Request a visit
If your higher education provider or student representative body would like a visit from us, you can make a request by emailing outreach@oiahe.org.uk
Request a speaker
If your organisation would like one of our staff to speak at your event, please email outreach@oiahe.org.uk.
Outreach mailing list
If you would like to be added to our outreach mailing list, please email outreach@oiahe.org.uk.
Coming up
Provider workshop
12 February 2026 - This free online workshop is aimed at Points of Contact, delegates and staff who engage with students through a complaints or appeals process.
An introduction to the OIA and our resources - Level 1 webinar
5 March 2026 - The webinar will include an introduction to the OIA’s complaint scheme and our remit, and will explain how we look at complaints.
Casework discussion group: Requests for additional consideration
10 & 12 March 2026 - Discussion group for colleagues at providers and student representative bodies on requests for additional consideration.
Spring workshop for Student Representative Bodies
26 March 2026 - This free online workshop is aimed at Students' Unions, Students' Associations and other representative bodies who advise or guide students through their provider’s internal procedures.
Stay in touch by signing up to our e-newsletter or registering to our mailing list by emailing outreach@oiahe.org.uk.