Industrial action: minimising the impact on students
7 Nov 2019
Information about complaints arising from industrial action
Contextual complaints data
24 Oct 2019
During 2018 we brought together a group of providers for a pilot project to collect data on the number of formal complaints and academic appeals they had recorded. We will be rolling this out more widely in 2020, on a voluntary basis.
OIA welcomes EHRC report on tackling racial harassment in universities
23 Oct 2019
We welcome the Equality and Human Rights Commission’s work in this important area.
OIA publishes new guidance on Fitness to practise
7 Oct 2019
The OIA has published a new section of the Good Practice Framework: Fitness to practise.
Administration of GSM London
31 Jul 2019
It has been announced that GSM has gone into administration.
OIA publishes public interest case summaries
1 Jul 2019
On 1 July, we published some public interest case summaries. These are cases where we decide that it is in the public interest to publish a summary of a complaint that includes the name of the higher education provider involved.
OIA publishes Annual Statements for 2018
15 May 2019
We have today published our Annual Statements for 2018 for higher education providers that are members of the OIA Scheme.
OIA publishes industrial action case summaries
14 May 2019
We have published our second set of case summaries of complaints that arose from last year’s USS pensions-related industrial action.
OIA publishes 2018 Annual Report
29 Apr 2019
We have today (29 April) published our Annual Report for 2018.
Complaints about industrial action: some emerging themes
25 Feb 2019
We have published case summaries of complaints arising from last year's industrial action. The case summaries are a representative selection of the complaints we have reviewed and involve several different providers. They illustrate our approach to the cases we have seen so far, and we hope that they will be helpful to providers, students, and student representatives and advisers.