INTERNATIONAL STUDENTS

International students

International students are often affected by issues that face students in general, such as cost-of-living and accommodation pressures, but also by issues that only affect international students or are more likely to affect them.

International students sometimes have expectations of studying in the UK that their experience of it does not fully meet. Providers can help by making sure that the information they provide for international students, or that is provided by others on their behalf, is as clear as possible.

Understanding and adapting to academic expectations in UK higher education can be difficult for international students, especially for those whose previous academic experience is very different. It’s important that providers do all they can to help international students to understand what is expected of them and what is and is not considered acceptable academic practice.

Sometimes students’ English language level can be a barrier. Using clear, simple language in information and procedures benefits all students but can be particularly important for students whose first language is not English.

It can be particularly challenging for international students when problems arise. Options such as taking time out from their studies or moving to part-time study can be more difficult for international students, and some options may not be open to them due to visa requirements. It’s important that providers help international students to understand their options. As international students are often far away from their family and home support networks, signposting to sources of support is also important.

Our Annual Report 2023 discusses some of issues we see in complaints from international students.