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  • Candidate Brief - Board Trustee

    Brief for the appointment of BOARD TRUSTEE/ DIRECTOR oiahe.org.uk oiahe.org.uk 2 Candidate brief | Board Trustee/Director - Office of the Independent Adjudicator CONTENTS Why join the OIA? 3 About the OIA 4 The OIA Board and its work 5 Equality, diversit

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  • [ARCHIVED] OIA Rules August 2006

    THE OFFICE OF THE INDEPENDENT ADJUDICATOR FOR HIGHER EDUCATION RULES These are the rules ("Rules") of the student complaints scheme ("the Scheme") established by The Office of The Independent Adjudicator for Higher Education ("the Company"). The Company i

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  • [ARCHIVED] Guidance note Scheme Eligibility - July 2015

    Guidance Note: Eligibility and the Rules 9 July 2015. This note supersedes earlier guidance on eligibility and the Rules. Introduction The Rules of the OIA set out the complaints which are covered by the Scheme and the time limits for submitting a complai

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  • [ARCHIVED] OIA Rules of the Scheme - February 2012

    These Rules apply to complaints where the CF was received between 01/02/12 and 28/02/13. Refer to http://oiahe.org.uk/media/1258/oia-rules- march-2013.pdf for Rules applying to complaints received on or after 1/03/13. 0 Rules These are the rules (“Rules”)

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  • [ARCHIVED] OIA Rules of the Scheme - January 2005

    12. Charges and Fees 12.1 The Scheme will not make any charges to complainants for the consideration of their complaints. 12.2 Each HEI is bound to pay a total annual subscription and/or case fee, based on a published scale, for participating in the Schem

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  • [ARCHIVED] OIA Rules of the Scheme - March 2013

    These Rules apply to complaints where the CF was received between 01/03/13 and 08/07/15. Refer to http://oiahe.org.uk/media/100294/oia-rules-july-2015.pdf for Rules applying to complaints received on or after 09/07/15. Rules These are the Rules of the stu

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  • [ARCHIVED] OIA Rules of the Scheme - May 2008

    RULES These are the rules (“Rules”) of the student complaints scheme (“the Scheme”) established by The Office of The Independent Adjudicator for Higher Education (“the Company”). The Company is designated as the operator of the Scheme in accordance with t

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  • Guidance note on the Rules - April 2018

    April 2018 - This note replaces earlier guidance on our Rules Guidance Note OIA Scheme Rules - April 2018 Introduction Our Rules set out what we do and who can complain, and the time limits for submitting a complaint. There are some complaints which we ca

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  • Consultation - Draft Updated Guidance On The Rules - Jan 2024

    D raft updated Guidance to accompany proposed updated OIA Rules Guidance on the OIA Scheme Rules Introduction Our Rules set out what we do and who can complain, and the time limits for making a complaint. There are some complaints that we cannot look at,

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  • OIA Annual Report 2019

    1 Annual Report Annual Re 2019 port 2019 www.oiahe.org.uk 91 2 02 tropeR l Contents aunnA Foreword by the Chair 03 Introduction to the Annual Report for 2019 04 Headlines of the year 05 Trends in complaints 06 Common themes and sharing learning 14 How we

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