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  • Operating Report 2023

    Operating Report for 2023 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strateg

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  • Operating Plan 2020

    Operating Plan for 2020 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strategy

    Resource/Document

  • Operating Plan 2021

    Operating Plan for 2021 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strategy

    Resource/Document

  • Operating Report 2021

    OPERATING REPORT FOR 2021 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strateg

    Resource/Document

  • Operating Plan 2023

    Operating Plan for 2023 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strategy

    Resource/Document

  • Operating Plan 2022

    OPERATING PLAN FOR 2022 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strategy

    Resource/Document

  • Operating Report 2019

    Operating Report 2019 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strategy id

    Resource/Document

  • Operating Report 2020

    Operating Report for 2020 Our charitable purpose is to advance education for public benefit through the independent review of student complaints in England and Wales and by using learning from complaints to help improve policies and practices. Our strateg

    Resource/Document

  • Video Transcription - Our role, what we do and how we do it | OIA Webinar

    Video Transcription Our role, what we do and how we do it | OIA Webinar Link: https://youtu.be/c5lvylD-PTM Duration: 0:29:22 Speakers: Gemma Slade, Provider Liaison Officer – OIA (Gemma) Barry McHale, Student Liaison Officer – OIA (Barry) START VIDEO ---

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  • Video Transcription - Bite Size OIA - Who We Are and What We Do

    V ideo Transcription Who we are and what we do – Bite Size OIA Link: https://vimeo.com/662906044 Duration: 0:05:31 Speakers: Stephanie Talliss-Foster, Assistant Adjudicator – OIA (Steph) START VIDEO Steph: Welcome to Bite Size OIA. In this video, we'll gi

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