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  • Introduction to the OIA for students

    Introduction to the OIA for Students oiahe.org.uk Contents Introduction 3 About the OIA 4 Can I make a complaint to you about my higher education provider? 5 Does it make a difference which course you are studying at your higher education provider? 5 Can

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  • Operating Report 2024

    Operating Report for 2024 www.oiahe.org.uk Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 To review student complaints independently, fairly and

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  • Operating Plan 2025

    Operating Plan for 2025 www.oiahe.org.uk OPERATING PLAN FOR 2025 | 1 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 To fundamentally review our

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  • Register of Directors Interests

    R egister of Interests Board Directors/Trustees Adesewa Adebisi Director, Common Sense Events CIC Committee member, Royal Society of Biology - Biosciences Awarding Gap Network Employment by the University of Manchester Andrew Chandler Nil Dr Wendy Finlay

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  • SDA Adroddiad Blynyddol 2024

    swyddfa’r dyfarnwr annibynnol Adroddiad Blynyddol 2024w w w . o i a h e . o r g . u k Adroddiad Blynyddol 2024 Cynnwys Rhagair gan y Cadeirydd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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  • Your options when your complaint is closed

    When our review process comes to an end, what options are available to you.

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  • Do you need help with your complaint?

    Help, such as accessibility adjustments, and getting help with making a complaint.

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  • Signposting students to our Scheme: downloadable tools

    Here you’ll find useful tools to help you tell inform students about who we are, what we do, and how and when to access the Scheme, including website wording, social media graphics, digi-screens images, our logo and more.

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  • Toolkit for providers

    This toolkit is designed to help providers that are new to the OIA to understand their membership and how our Scheme works. It should also be helpful to Point of Contacts and other relevant staff at providers who are new to our Scheme

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  • Information requests

    Information for Providers on when we ask for information on a complaint.

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