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  • OIA Process flow chart

    OIA Process flow chart This flow chart shows the process we usually follow when we review complaints. Some complaints may not go through every stage, for example, if we can’t look at the complaint under our Rules, or if the student and provider can agree

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  • Rhagarweiniad I SDA ar Gyfer Myfyrwyr - Daeth i rym yn Ionawr 2019

    h Rhagarweiniad i SDA ar gyfer myfyrwyr RHAGARWEINIAD I SDA AR GYFER MYFYRWYR www.oiahe.org.uk Introduction to the OIA for students Daeth i rym yn Ionawr 2019 1 @oiahe 111 Rhagarweiniad i SDA ar gyfer myfyrwyr Cynnwys 3 Rhagarweiniad 4 Ynglŷn â SDA 5 A a

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  • Quick guide for students - Flyer

    THE OIA - QUICK GUIDE FOR STUDENTS The Office of the Independent Adjudicator for Higher Education (OIA) runs a free, independent and impartial scheme to review student complaints. If you’ve completed your provider’s internal procedures and are unhappy wit

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  • OIA Completion of Procedures Guidance Note | January 2019

    Last updated January 2019 Guidance Note Completion of Procedures Letters INTRODUCTION The following guidance explains how and when providers should issue Completion of Procedures Letters. This guidance replaces previous OIA guidance about Completion of Pr

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  • [ARCHIVED] OIA COP Guidance Note - April 2018

    Last updated April 2018 FOR REFERENCE ONLY No longer an active document Guidance Note Completion of Procedures Letters 1. INTRODUCTION The following guidance explains how and when providers should issue Completion of Procedures Letters. This guidance repl

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  • Annual Activity Report - September 2019

    ADR Annual Activity Report for Period 1 October 2018 to 30 September 2019 1) "Domestic" and "Cross-border" disputes received by type and totals for the period Type Domestic Cross-border Grand Total Academic Status 779 247 1026 Service Issues 506 114 620 O

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  • Annual Activity Report - September 2020

    ADR Annual Activity Report for Period 1 October 2019 to 30 September 2020 1) "Domestic" and "Cross‐border" disputes received by type and totals for the period Type Domestic Cross‐border Grand Total Service Issues 917 213 1130 Academic Appeal 683 245 928 O

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  • Annual Activity Report - September 2018

    ADR Annual Activity Report for Period 1 October 2017 to 30 September 2018 1) "Domestic" and "Cross-border" disputes received by type and totals for the period Type Domestic Cross-border Grand Total Academic Status 682 201 883 Service Issues 377 79 456 Fin

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  • Annual Activity Report - September 2024

    Schedule 5 OIA Annual Activity Report for Period 1 October 2023 to 30 September 2024 (a) the number of domestic disputes the ADR entity has received; No. No. No. No. No. No. disputes No. enquiries disputes disputes disputes disputes accepted disputes rece

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  • COA Judgment - Rafique-Aldawery | 13 November 2018

    Neutral Citation Number: [2018] EWCA Civ 2520 Case No: C1/2017/0574 & 0575 IN THE COURT OF APPEAL (CIVIL DIVISION) ON APPEAL FROM QUEEN’S BENCH DIVISION ADMINISTRATIVE COURT MR JUSTICE HICKINBOTTOM [2017] EWHC 188 (Admin) Royal Courts of Justice Strand, L

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