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  • Large Group Complaints - Additional Rules - April 2021

    Effective from 19 April 2021 Additional Rules that apply to Large Group Complaints These additional Rules are made under Rule 16A of the Rules of the Scheme. They apply to Large Group Complaints. The Rules of the Scheme apply to Large Group Complaints exc

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  • Rheolau Ychwanegol sy’n berthnasol i Gwynion gan Grwpiau Mawr - Ebrill 2021

    Yn weithredol o 19 Ebrill 2021 Rheolau Ychwanegol sy’n berthnasol i Gwynion gan Grwpiau Mawr Gwneir y Rheolau ychwanegol hyn o dan Reol 16A o Reolau’r Cynllun. Maent yn berthnasol i Gwynion gan Grwpiau Mawr. Mae Rheolau’r Cynllun yn berthnasol i Gwynion g

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  • Rules of the Scheme - April 2018

    Effective from 1 April 2018 OIA Scheme Rules INTRODUCTION The Office of the Independent Adjudicator for Higher Education (OIA) runs the student complaints scheme. These Rules of the student complaints scheme came into effect on 1 April 2018. We will deal

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  • Guidance note - Large Group Complaints - April 2021

    April 2021 Guidance Note Additional Rules for Large Group Complaints - April 2021 Introduction Most complaints are made to us by students who have been affected by something that happened to them as an individual. But we can also look at complaints brough

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  • Canllawiau Rheolau Ychwanegol ar gyfer Cwynion gan Grwpiau Mawr - Ebrill 2021

    Ebrill 2021 Canllawiau Rheolau Ychwanegol ar gyfer Cwynion gan Grwpiau Mawr - Ebrill 2021 Rhagarweiniad Caiff y mwyafrif o’r cwynion a ddaw i’n sylw eu gwneud gan fyfyrwyr sydd wedi cael eu heffeithio gan rywbeth a ddigwyddodd iddynt fel unigolyn. Ond gal

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  • Canllawiau Rheolau Cynllun SDA - Ebrill 2018

    Ebrill 2018 - Mae’r ddogfen hon yn disodli’r canllawiau blaenorol ar gyfer ein Rheolau Canllawiau Rheolau Cynllun SDA - Ebrill 2018 Rhagarweiniad Mae ein Rheolau yn nodi’r hyn a wnawn a phwy all gwyno, a’r terfynau amser ar gyfer cyflwyno cwyn. Mae rhai c

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  • Rheolau Cynllun SDA - Daw i rym o 1 Ebrill 2018

    Daw i rym o 1 Ebrill 2018 Rheolau Cynllun SDA RHAGARWEINIAD Mae Swyddfa’r Dyfarnwr Annibynnol dros Addysg Uwch (SDA) yn gyfrifol am y cynllun cwynion i fyfyrwyr. Daeth Rheolau’r cynllun cwynion i fyfyrwyr i rym ar 1 Ebrill 2018. Byddwn yn ymdrin ag unrhyw

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  • Consultation - Draft Updated OIA Rules - Jan 2024

    D raft updated OIA Scheme Rules for consultation January 2024 Effective from [DATE] OIA Scheme Rules Introduction The Office of the Independent Adjudicator for Higher Education (OIA) runs the student complaints scheme, referred to in these Rules as “the O

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  • Non-payment of subscriptions

    Non-payment of OIA subscriptions s. 15 (3), Part 2 Higher Education Act 2004 specifies that the governing body of every qualifying institution in England and Wales must comply with any obligation upon it by the designated operator (the OIA) and this inclu

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  • Putting things right - February 2019

    PUTTING THINGS RIGHT www.oiahe.org.uk Introduction to the OIA for students Effective from February 20191 @oiahe 1 Putting things right Contents 3 Introduction 4 What sort of remedies might we recommend? 4 What are practical remedies? 5 What about an apol

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