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  • Video Transcription - Complaints about industrial action

    V ideo Transcription Complaints about industrial action Link: https://youtu.be/iPpD_H6zjF0 Duration: 0:01:19 Speakers: No spoken word in this video. Backing music only. START VIDEO Transition 1 Screen image: Magenta screen with animation of placards movin

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  • OIA Process flow chart

    OIA Process flow chart This flow chart shows the process we usually follow when we review complaints. Some complaints may not go through every stage, for example, if we can’t look at the complaint under our Rules, or if the student and provider can agree

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  • OIA Articles of Association

    Company Number 4823842 Charity Number 1141289 CHARITABLE COMPANY LIMITED BY GUARANTEE AND NOT HAVING A SHARE CAPITAL ARTICLES OF ASSOCIATION OF THE OFFICE OF THE INDEPENDENT ADJUDICATOR FOR HIGHER EDUCATION (as adopted by special resolution dated 28 March

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  • OIA Completion of Procedures Guidance Note | January 2019

    Last updated January 2019 Guidance Note Completion of Procedures Letters INTRODUCTION The following guidance explains how and when providers should issue Completion of Procedures Letters. This guidance replaces previous OIA guidance about Completion of Pr

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  • Annual Activity Report - September 2024

    Schedule 5 OIA Annual Activity Report for Period 1 October 2023 to 30 September 2024 (a) the number of domestic disputes the ADR entity has received; No. No. No. No. No. No. disputes No. enquiries disputes disputes disputes disputes accepted disputes rece

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  • Update for Points of Contact - December 2024

    Update for OIA Points of Contact Information for you as our Point of Contact Welcome to the December 2024 edition of our Update for Points of Contact. As our Point of Contact, you have an important role in helping us to review complaints about your provid

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  • 29 - Update for POCs - November 2024

    Update for OIA Points of Contact Information for you as our Point of Contact Welcome to the November 2024 edition of our Update for Points of Contact. As our Point of Contact, you have an important role in helping us to review complaints about your provid

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  • Non-payment of subscriptions

    Non-payment of OIA subscriptions s. 15 (3), Part 2 Higher Education Act 2004 specifies that the governing body of every qualifying institution in England and Wales must comply with any obligation upon it by the designated operator (the OIA) and this inclu

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  • Abbreviated Board Minutes - 27 June 2024

    M inutes of the eighty-sixth meeting of the Board of Directors held on 27 June 2024 Present: Sim Scavazza (Chair) Adesewa Adebisi, William Callaway, Andrew Chandler, Chloe Field, Wendy Finlay, Professor Alistair Fitt, Nicola Flint, Martin Kirke, Kevin Mun

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  • Abbreviated Board Minutes - 26 September 2024

    Minutes of the eighty-seventh meeting of the Board of Directors held on 26 September 2024 Present: Sim Scavazza (Chair) Adesewa Adebisi, Andrew Chandler, Professor Alistair Fitt, Wendy Finlay, Nicola Flint, Martin Kirke, Jonathan Rees, Alex Stanley, Sophi

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