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Your search for putting things right returned 259 results

  • Industrial action - FAQ for Students

    Information and FAQs for students who have been affected by industrial action.

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  • Handling complaints arising from significant disruption

    Some suggestions about things to consider when handling students’ concerns around significant disruption, for example from the pandemic or industrial action.

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  • Glossary

    This glossary contains brief explanations of a number of terms used regularly by the OIA.

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  • Gwneud Iawn | Daeth i rym yn Chwefror 2019

    Gwneud Iawn | Daeth i rym yn Chwefror 2019

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  • Coronavirus - CS032106

    A student was in the second year of a three-year undergraduate programme. The student complained to their provider about disruption to their studies during the 2019-20 academic year resulting from industrial action and the Covid-19 pandemic.

  • Reviewing complaints

    Learn more about our Scheme and what happens after a complaint is submitted.

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  • How to complain to us

    Learn more about how you can make a complaint to us once you have received a Completion of Procedures Letter.

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  • OIA publishes Annual Report for 2024

    We have today (29 April) published our Annual Report for 2024.

    News

  • OIA Complaint Form - English | PDF

    OIA Complaint Form Introduction Our role as the Office of the Independent Adjudicator for Higher Education (OIA) is to independently review unresolved complaints from students about their higher education provider. We are an independent review scheme, not

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  • Biennial Activity Report - September 2021

    Schedule 6 ‐ OIA Biennial Activity Report for Period 1 October 2019 to 30 September 2021 Disputes received (a) No. disputes No. disputes No. disputes No. disputes No. disputes No. disputes No. enquiries received received received received accepted accepte

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