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Your search for putting things right returned 265 results

  • Video Transcription - Ombuds Day 2020

    Video Transcription How do Ombuds make a difference? | Ombuds Day 2020 Link: https://youtu.be/cxOJq1P3teQ Duration: 0:01:18 Speakers: Felicity Mitchell, Independent Adjudicator – OIA (Felicity) START VIDEO Felicity: We think that an ombuds service like th

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  • Video Transcription - Ombuds Day 2019

    Video Transcription Why we think we offer an important service? | Ombuds Day 2019 Link: https://vimeo.com/571164932 Duration: 0:01:12 Speakers: Felicity Mitchell, Independent Adjudicator – OIA (Felicity) START VIDEO Felicity: First of all, it's a free ser

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  • Video Transcription - Our role, what we do and how we do it | OIA Webinar

    Video Transcription Our role, what we do and how we do it | OIA Webinar Link: https://youtu.be/c5lvylD-PTM Duration: 0:29:22 Speakers: Gemma Slade, Provider Liaison Officer – OIA (Gemma) Barry McHale, Student Liaison Officer – OIA (Barry) START VIDEO ---

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  • Video Transcription - Complaints about industrial action

    V ideo Transcription Complaints about industrial action Link: https://youtu.be/iPpD_H6zjF0 Duration: 0:01:19 Speakers: No spoken word in this video. Backing music only. START VIDEO Transition 1 Screen image: Magenta screen with animation of placards movin

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  • Putting students first - SUMS and OIA Report

    Putting students first: Managing the impact of higher education provider closure July 2025 Helen Baird, Ruth Buckingham and Bernarde Hyde, SUMS Consulting Contents Foreword 3 About the study 4 Part One: findings from the study and changes needed to prote

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  • OIA Complaint Form - English | PDF

    OIA Complaint Form Introduction Our role as the Office of the Independent Adjudicator for Higher Education (OIA) is to independently review unresolved complaints from students about their higher education provider. We are an independent review scheme, not

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  • Gwneud Iawn | Daeth i rym yn Chwefror 2019

    Gwneud iawn GWNEUD IAWN www.oiahe.org.uk Introduction to the OIA for students Daeth i rym yn Chwefror 201911 Gwneud iawn Cynnwys 3 Rhagarweiniad 4 Pa fath o ddatrysiadau allem ni eu hargymell? 4 Beth yw datrysiadau ymarferol? 5 Beth am ymddiheuriad? 6 Be

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  • Provider Toolkit

    PROVIDER TOOLKIT www.oiahe.org.uk PROVIDER TOOLKIT Welcome to our Scheme This toolkit is designed to help providers that are new to the OIA to understand their membership and how our Scheme works. It should also be helpful to Points of Contact and other

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  • Fframwaith Arfer Da: Ymdrin â chwynion ac apeliadau academaidd | Rhagfyr 2022

    Fframwaith Arfer Da Ymdrin â chwynion ac apeliadau academaidd Diweddarwyd Rhagfyr 2022 Fframwaith Arfer Da: Ymdrin â chwynion ac apeliadau academaidd Cynnwys Astudiaethau Achos o Arferion Da . . . . . . . . . . . . . . . . . . . . .

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  • Good Practice Framework: Handling complaints and academic appeals

    Good Practice Framework Handling complaints and academic appeals Revised December 2022 Good Practice Framework: Handling complaints and academic appeals Contents Case studies . . . . . . . . . . . . . . . . . . . . . . . . . .

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