Skip to main content
MyOIA

SITE SEARCH

Results

Your search for decisions returned 152 results

  • [ARCHIVED] Proposed new Rule and Rules for Large Group Complaints - November 2020

    New Rule and additional Rules for Large Group Complaints In this document we set out the text for the proposed new Rule and additional Rules for Large Group Complaints. The explanatory notes (boxed text) would form the basis for a guidance note to accompa

    Resource/Document

  • [ARCHIVED] OIA Rules of the Scheme - February 2012

    These Rules apply to complaints where the CF was received between 01/02/12 and 28/02/13. Refer to http://oiahe.org.uk/media/1258/oia-rules- march-2013.pdf for Rules applying to complaints received on or after 1/03/13. 0 Rules These are the rules (“Rules”)

    Resource/Document

  • [ARCHIVED] OIA Rules of the Scheme - July 2015

    These Rules apply to complaints where the Complaint Form was received between 09/07/15 and 31/03/2018. Refer to http://www.oiahe.org.uk/media/120486/oia-rules- april-2018.pdf for Rules applying to complaints received on or after 01/04/2018. Rules These ar

    Resource/Document

  • [ARCHIVED] OIA Rules of the Scheme - January 2005

    12. Charges and Fees 12.1 The Scheme will not make any charges to complainants for the consideration of their complaints. 12.2 Each HEI is bound to pay a total annual subscription and/or case fee, based on a published scale, for participating in the Schem

    Resource/Document

  • [ARCHIVED] OIA Rules of the Scheme - March 2013

    These Rules apply to complaints where the CF was received between 01/03/13 and 08/07/15. Refer to http://oiahe.org.uk/media/100294/oia-rules-july-2015.pdf for Rules applying to complaints received on or after 09/07/15. Rules These are the Rules of the stu

    Resource/Document

  • [ARCHIVED] OIA Rules of the Scheme - May 2008

    RULES These are the rules (“Rules”) of the student complaints scheme (“the Scheme”) established by The Office of The Independent Adjudicator for Higher Education (“the Company”). The Company is designated as the operator of the Scheme in accordance with t

    Resource/Document

  • [ARCHIVED] OIA Rules Consultation - 2018

    R ules of the OIA Scheme Consultation on draft Rules to take effect from early April 2018 Background The Office of the Independent Adjudicator for Higher Education (OIA) needs to change its Scheme Rules as a result of provisions in the Higher Education an

    Resource/Document

  • Guidance note on the Rules - April 2018

    April 2018 - This note replaces earlier guidance on our Rules Guidance Note OIA Scheme Rules - April 2018 Introduction Our Rules set out what we do and who can complain, and the time limits for submitting a complaint. There are some complaints which we ca

    Resource/Document

  • Rules of the Scheme - April 2018

    Effective from 1 April 2018 OIA Scheme Rules INTRODUCTION The Office of the Independent Adjudicator for Higher Education (OIA) runs the student complaints scheme. These Rules of the student complaints scheme came into effect on 1 April 2018. We will deal

    Resource/Document

  • Guidance note - Large Group Complaints - April 2021

    April 2021 Guidance Note Additional Rules for Large Group Complaints - April 2021 Introduction Most complaints are made to us by students who have been affected by something that happened to them as an individual. But we can also look at complaints brough

    Resource/Document