Public interest case May 2015 | Not Justified
University of Portsmouth
A student at the University of Portsmouth complained about the content and quality of her course, which she felt ‘did not fulfil the standards’ she would have expected.
Public interest case May 2015 | Not Justified
University of Chester
A student at the University of Chester complained that half the modules on his course related to a subject he did not wish to study. He subsequently withdrew from the course and complained further that he remained liable for fees.
Public interest case May 2015 | Justified
University of Wales (federal)
We received a complaint from a student who was attending a College to study for a degree awarded by the University of Wales. Under the terms of the agreement between the University and the College, the University was responsible for the academic standards of the course, and for considering complaints about the course.
Public interest case May 2015 | Not Justified
Cardiff Metropolitan University
A student at Cardiff Metropolitan University complained that she was charged for 40 weeks accommodation although she moved out after teaching on her course finished earlier than on many other courses.
Public interest case May 2015 | Partly Justified
University of Greenwich
An international student was withdrawn from the University of Greenwich as she was unable to re-register for the new academic year due to non-payment of fees from the previous registration period.
Public interest case May 2015 | Partly Justified
University for the Creative Arts
We considered a complex complaint from a student who raised many issues about the content, teaching and assessment of her course at the University for the Creative Arts. Some of the issues related to academic judgment, which we cannot look at, and we found some of her other complaints Not Justified.
Public interest case May 2015 | Justified
Anglia Ruskin University
A student at Anglia Ruskin University complained to us after his academic appeal was rejected by the University. He appealed on the grounds that there had been a material error in the assessment of one module.
Public interest case January 2015 | Partly Justified
London Metropolitan University
After the University’s licence to sponsor new international students was revoked it reached an agreement with the UK Border Agency (at the time the relevant agency) to enable existing international students to continue studying there, so long as they were attending and progressing satisfactorily. Where the University was unable to confirm satisfactory attendance or progress, the student’s registration would be withdrawn.
Public interest case January 2015 | Partly Justified
Sheffield Hallam University
An administrative error at the University led to the student’s application for an extension to his student visa being declined by the UK Border Agency.
Public interest case January 2015 | Not Justified
University of Northampton
The student was a Masters student whose studies were terminated following cumulative academic failure.
