Case summary April 2026 | Partly Justified
A student (student A) made an online report about bullying and sexual harassment by another student (student B). Student A and student B were living in the same student flat. At student A’s request, the provider arranged for student A to move to alternative accommodation.
Case summary April 2026 | Justified
A student (student A) made an online report to the provider describing a sexual assault by another student (student B). Three months later student A saw a caseworker to discuss the report in more detail and confirmed that they wanted the provider to take action to investigate the report.
Case summary April 2026 | Not Justified
A student reported receiving a number of hostile messages via social media and directly to their mobile phone, which they felt was bullying and harassment. It was clear from the content of the messages that they were written by someone with knowledge of the interactions between students and staff on a particular module. The messages expressed views supporting the physical harm of certain groups of people and caused the recipient significant distress.
Case summary April 2026 | Settled
Student A made a report to the provider about the conduct of student B. The two students engaged in sexual activity which both agreed was initially consensual. Student A reported that they had withdrawn consent, but that student B had not stopped the activity.
Case summary April 2026 | Not Justified
A student appealed their final award outcome on the basis that the supervision they received when undertaking their dissertation was inadequate.
Case summary April 2026 | Justified
A student enrolled to study on a Graduate Diploma in Law with a pre-sessional module attached. The student submitted their pre-sessional assessment after the standard deadline, but within the permitted late submission window. This resulted in the mark being capped at pass.
Case summary April 2026 | Not Justified
A final-year student was attempting a module for the second time. They were struggling to complete coursework for the module, so they applied for a one-week extension. The extension was given but the student’s work did not subsequently achieve a pass. The student had to complete an additional assessment before they received their final award. This meant that they would not be able to graduate immediately.
Case summary April 2026 | Settled
A provider withdrew a student because of low attendance. The student appealed the decision to withdraw them, saying that their record of attendance had been affected by a faulty access card. The provider reinstated the student on the condition that, by a certain deadline, they would attend all sessions with all attendance swipes recorded and that the student would meet with the student support team.
Case summary July 2025 | Partly Justified
An international student was asked to attend a viva because Turnitin had indicated that their module assignment contained a high percentage of AI-generated content. The provider was not satisfied with the student’s explanations during the viva, and so it convened an academic misconduct panel.
Case summary July 2025 | Settled
A postgraduate student was invited to respond to allegations of suspected academic misconduct after Turnitin indicated that an essay contained a high proportion of AI-generated content, including hallucinated references.
We publish summaries of some of the complaints that we review. We always leave out of the summary any information that might identify the student who made the complaint. In some cases we decide that it is in the public interest to publish a summary of a complaint that includes the name of the provider.
