Case summaries

Student transfer - CS122402

Case summary December 2024 | Settled

An international student was studying on a two-year Masters programme. During the summer between the student’s first and second years the provider learned that the course hadn’t been accredited by the relevant professional, statutory and regulatory body (PSRB) as expected. Students were informed of this several weeks later, 10 days before the start of the second year. Because the course wouldn’t be accredited, students would need to pass an additional exam after completing their studies to be able to register with the PSRB.

Postgraduate students - CS062401

Case summary June 2024 | Not Justified

An international PhD student made an application to extend their period of studies. This was their fourth extension request.

Postgraduate students - CS062403

Case summary June 2024 | Justified

An international student on an MSc programme with an optional placement year was found to have committed plagiarism in a second and final attempt at an assessment. They were awarded a mark of zero as a penalty.

Postgraduate students - CS062405

Case summary June 2024 | Partly Justified

An international MSc student was withdrawn from their course after admitting to plagiarism in multiple coursework assessments. The student appealed against their withdrawal explaining that they were under pressure to perform well, and that because both their partner and their child had been unwell, their partner had been unable to offer them any support. They also explained they felt unable to openly discuss their concerns with anyone.

Postgraduate students - CS062406

Case summary June 2024 | Not Justified

An international PhD student was being sponsored by the government in their home country. When they submitted their thesis, it was not successful.

International student - CS052405

Case summary May 2024 | Not Justified

After two assessment opportunities, an international student was successful in some modules but unsuccessful in others.

International student - CS052406

Case summary May 2024 | Not Justified

An international student was called to an academic misconduct meeting because their answers to a closed book exam had included a significant proportion of text copied from published sources and lecture notes.

International student - CS052407

Case summary May 2024 | Justified

An international student studying in the UK on a Student Visa received a letter from the provider telling them that their studies had been terminated because their attendance was 0%.

Placement - CS032402

Case summary March 2024 | Not Justified

An international student applied for a four-year programme advertised on the provider’s website. The advertised programme included a placement year.

Accommodation - CS012401

Case summary January 2024 | Not Justified

An international student signed an accommodation contract for a room in a hall of residence for 12 months, from September to September. The student arrived in the UK in August and went to their accommodation. It was not available yet.

We publish summaries of some of the complaints that we review. We always leave out of the summary any information that might identify the student who made the complaint. In some cases we decide that it is in the public interest to publish a summary of a complaint that includes the name of the provider.

Publication of case summaries and public interest cases

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