AI and academic misconduct - CS072501
Case summary July 2025 | Justified
A student with autism was invited to respond to allegations that they had included large sections of AI-generated content in an essay submission.
AI and academic misconduct - CS072503
Case summary July 2025 | Not Justified
A student was asked to attend a viva exam because there were concerns about their dissertation. During the viva, the student told the examiners that they had used AI to help them write their dissertation.
AI and academic misconduct - CS072504
Case summary July 2025 | Partly Justified
An international student was asked to attend a viva because Turnitin had indicated that their module assignment contained a high percentage of AI-generated content. The provider was not satisfied with the student’s explanations during the viva, and so it convened an academic misconduct panel.
AI and academic misconduct - CS072506
Case summary July 2025 | Not Justified
An MBA student complained about the feedback they received for their dissertation, saying that it was too generic to be useful. They said that an AI detection tool showed that the feedback had been partly AI generated. They asked that their work be reconsidered, and more detailed feedback provided.
AI and academic misconduct - CS072505
Case summary July 2025 | Settled
A postgraduate student was invited to respond to allegations of suspected academic misconduct after Turnitin indicated that an essay contained a high proportion of AI-generated content, including hallucinated references.
AI and academic misconduct - CS072502
Case summary July 2025 | Justified
An international student was invited to attend a viva because Turnitin had identified that their coursework contained substantial amounts of AI-generated content.
Harassment and sexual misconduct - CS022501
Case summary February 2025 | Partly Justified
This case summary describes a student’s complaint about how their provider responded to their report of sexual misconduct by a member of staff. It contains a brief description of the sexual misconduct.
Service issues including consumer rights - CS092409
Case summary October 2024 | Not Justified
A group of paramedic students complained to their provider that they hadn’t received the clinical practice placement experience they’d expected.
Course delivery - CS042306
Case summary April 2023 | Justified
A group of students was studying a distance learning course. The students complained that the course didn’t live up to their expectations, based on the prospectus and other marketing materials.
Coronavirus - CS072102
Case summary July 2021 | Not Justified
A student was on a one-year taught postgraduate course that normally involved a field trip to a country in Asia. The field trip could not go ahead because of the global pandemic in 2020.
We publish summaries of some of the complaints that we review. We always leave out of the summary any information that might identify the student who made the complaint. In some cases we decide that it is in the public interest to publish a summary of a complaint that includes the name of the provider.