25 Feb 2026
With student complaints at record highs and the higher education landscape changing fast, Independent Adjudicator Helen Megarry explains why the time is right for a comprehensive review of the OIA’s Scheme.
25 Feb 2026
It has been announced that The College of Osteopaths have told students that their higher education courses will be closing on 28 February 2026.
24 Feb 2026
A comprehensive review of the student complaints scheme run by the Office of the Independent Adjudicator is set to take place during 2026, the organisation has confirmed. The review is part of its overarching strategy, first published in 2025.
11 Feb 2026
Newly-published data shows the number of complaints brought by students to the OIA has risen again, for the ninth consecutive year.
19 Jan 2026
We’re pleased to announce that the Royal Academy Schools (RA Schools) in London has joined our Scheme as a non-qualifying institution (NQI).
27 Nov 2025
We have today (Thursday 27 November) published for consultation a new draft section of the Good Practice Framework: Handling reports of harassment and sexual misconduct.
13 Nov 2025
We have today published two case summaries naming the providers, as the summaries highlight issues which are in the public interest and highlight wider implications for students, providers and public policy.
31 Jul 2025
It has been announced that Spurgeon’s College have told students that their higher education courses will be closed, with immediate effect.
16 Jul 2025
We have today, in collaboration with SUMS, published the findings of a cross-sector study examining how higher education (HE) providers navigate challenging financial circumstances, specifically market exit. The focus of the study was how to reduce the impact of provider closure on students.
15 Jul 2025
We have today published a casework note and some case summaries of complaints about the use of artificial intelligence (AI).
