15 Sep 2026
New OIA good practice guidance on handling reports of harassment and sexual misconduct urges universities and colleges to put welfare at the heart of its student processes.
10 Sep 2026
Charlotte Corrish outlines new research on how students experience provider closure and sets out what student protection should look like
9 Sep 2026
The OIA has decided to formerly suspended its Twitter / X account and stop using the platform for the foreseeable future.
8 Sep 2026
Rare insight into the experiences of students whose higher education providers or courses have closed is highlighted in a new report published today.
27 Aug 2026
We have today published a casework note and some case summaries of complaints about free speech and student complaints.
18 Aug 2026
It has been announced that the British Academy of Jewellery have told students that their higher education courses will be closed.
23 Jul 2026
As the independent student complaints ombuds serving the higher education sector, the OIA sits in a unique position. We review complaints across England and Wales and we recognise that because of this specific status, having the trust and confidence of students, universities, SCITTs, colleges, and other providers, is vital to how we operate.
22 Jul 2026
We are introducing a new Student Insight Panel. Our aim is to provide a student perspective on aspects of the OIA’s work where insight into experience, understanding, accessibility, and communication with students will be invaluable as we change and develop our Scheme.
2 Jul 2026
The OIA’s consultation on changing the Scheme that guides decisions on students’ complaints has just passed the half-way point and the organisation is highlighting two of the key changes as it moves from rules to a principles-based approach.
8 Jun 2026
We have today published our Annual Statements for 2025 for higher education providers that are members of the OIA Scheme.
