We welcome this research into experiences of institutional responses to disclosure and reporting of gender-based violence and harassment. This is a complex and sensitive issue and the insights from the research will be valuable in informing the continuing development of policy and practice.
Our role is to review complaints from students after they have raised their concerns through their higher education provider’s internal processes, and to share learning from those complaints. The number of complaints we receive relating to sexual misconduct and harassment has risen slightly in recent years but remains small. We have published case summaries of some of the complaints we have seen.
We recognise that it can be very difficult for a student who has experienced behaviours such as sexual misconduct and harassment to raise their concerns. It is important that students are supported effectively and their concerns handled sensitively when they do come forward. While there is still much work to be done, it is positive to see examples of good practice in the report.
We will consider the report’s recommendations carefully and we will continue to work with other organisations to promote the ongoing improvement of complaints processes and practice.
ENDS
Notes to Editors
For further information please contact Jenn Runde, Communications Officer, mediarelations@oiahe.org.uk, 0118 959 9813.
- The Office of the Independent Adjudicator for Higher Education (OIA) is the independent student complaints ombuds service for higher education in England and Wales. It is the designated operator of the student complaints’ scheme under the Higher Education Act 2004.
- Our Scheme is free to students.
- We have a wide remit to review student complaints about higher education providers in England and Wales, as set out in our Scheme Rules.
- Our Good Practice Framework includes guidance on complaints procedures and other relevant processes such as disciplinary procedures.