OIA publishes case summaries of complaints arising from the impact of Covid-19
26 Nov 2020
We have published our first set of case summaries of complaints arising from the impact of coronavirus.
Some thoughts on course, campus and provider closure
25 Nov 2020
An article highlighting some of the key issues in complaints we have seen to date when a course, campus, or provider has closed.
OIA welcomes UUK report on tackling racial harassment in higher education
24 Nov 2020
We welcome UUK’s work on this very important issue.
OIA publishes briefing note on course, campus or provider closure and reflections on complaints arising from the closure of GSM London
19 Nov 2020
We are publishing a briefing note on course, campus or provider closure and some reflections on complaints arising from the closure of GSM London.
Consultation on draft OIA Rules for Large Group Complaints
5 Nov 2020
We are consulting on draft Rules for Large Group Complaints.
OIA welcomes Higher Education Commission “Arriving at Thriving” report on disabled students
7 Oct 2020
We welcome the Higher Education Commission’s report following their inquiry into the experiences of disabled students in higher education.
OIA statement in response to the impact of the coronavirus situation on the new academic year (2020-21)
5 Oct 2020
We hope it will be helpful to draw together here some points from our guidance for providers and students that are particularly pertinent at the moment, and to give an update on what we have seen so far in complaints arising from the coronavirus situation.