19 Nov 2020
We are publishing a briefing note on course, campus or provider closure and some reflections on complaints arising from the closure of GSM London.
5 Nov 2020
We are consulting on draft Rules for Large Group Complaints.
7 Oct 2020
We welcome the Higher Education Commission’s report following their inquiry into the experiences of disabled students in higher education.
5 Oct 2020
We hope it will be helpful to draw together here some points from our guidance for providers and students that are particularly pertinent at the moment, and to give an update on what we have seen so far in complaints arising from the coronavirus situation.
