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  • Placement - CS032403

    A nursing student complained to their provider about reasonable adjustments for their disability and delays to their graduation and subsequent registration with the Nursing and Midwifery Council (NMC). The provider did not uphold the student’s complaint.

  • Placement - CS032405

    A nursing student was studying on a programme delivered in partnership between provider A and provider B. Provider B was responsible for organising placement opportunities and provider A was responsible for considering any complaints.

  • Placement - CS032406

    An undergraduate teaching student’s placement was due to be completed in two parts. Between the two placement periods the student’s mentor had asked to temporarily pause supporting the student with lesson planning because of their own personal circumstances.

  • Accommodation - CS012403

    A student made a complaint because they were unable to access the main door of their accommodation block using their key card. The student said that when this happened the only way they could enter the accommodation block was to contact the security team for assistance. The student said they had been unable to access their accommodation throughout the year.

  • Accommodation - CS012404

    A student asked to move accommodation sites to be nearer other students on their course. The provider agreed to this. After the move, the student complained to the provider about illegal drug taking in the kitchen of the second accommodation. The provider moved the student to a third accommodation site while the allegation was investigated.

  • Accommodation - CS012408

    A student signed a tenancy agreement for some provider-owned accommodation at short notice without seeing the room. The student was unhappy with the standard of the accommodation and wanted to end their tenancy agreement.

  • Accommodation - CS012405

    A student received a warning for violating the Student Code of Discipline because smoke in their room set off the fire alarm in their accommodation.

  • Disciplinary matters (non-academic) - CS102302

    A PhD student’s access to some of the provider’s laboratories was suspended after incidents that may have posed a health and safety risk to the student and others.

  • Disciplinary matters (non-academic) - CS102304

    Two groups of students were disciplined after a party at their accommodation caused damage to the property. Two group decisions were made which were based on different sets of evidence.

  • Student wellbeing - CS042302

    A disabled student and their provider agreed a support plan during their second year of studies. In the final year of the course, the student sought help managing deadlines because their mental health was declining.