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  • Working for us

    More about what it is like to work at the OIA and our current opportunities.

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  • Good Practice Framework

    Our guidance on handling complaints and academic appeals, as well as new chapters which complement the Framework.

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  • Providers

    Our main hub for providers, points of contact or people who are involved in the complaints handling process.

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  • Ffurflen Gwynion SDA - Cymraeg | PDF

    Ffurflen Gwynion SDA Rhagarweiniad Ein rôl fel Swyddfa'r Dyfarnwr Annibynnol ar gyfer Addysg Uwch (SDA) yw adolygu'n annibynnol gwynion gan fyfyrwyr am eu darparydd addysg uwch sydd heb eu datrys. Cynllun adolygu annibynnol ydym ni, nid cam apelio pellach

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  • Rhagarweiniad I SDA ar Gyfer Myfyrwyr - Daeth i rym yn Ionawr 2019

    h Rhagarweiniad i SDA ar gyfer myfyrwyr RHAGARWEINIAD I SDA AR GYFER MYFYRWYR www.oiahe.org.uk Introduction to the OIA for students Daeth i rym yn Ionawr 2019 1 @oiahe 111 Rhagarweiniad i SDA ar gyfer myfyrwyr Cynnwys 3 Rhagarweiniad 4 Ynglŷn â SDA 5 A a

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  • Quick guide for students - Flyer

    THE OIA - QUICK GUIDE FOR STUDENTS The Office of the Independent Adjudicator for Higher Education (OIA) runs a free, independent and impartial scheme to review student complaints. If you’ve completed your provider’s internal procedures and are unhappy wit

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  • Adnoddau Sefydlu/Trosglwyddo - Canllaw Cyflym i SDA ar gyfer Swyddogion Sabothol

    CANLLAW CYFLYM I’N CYNLLUN AR GYFER SWYDDOGION SABOTHOL www.oiahe.org.uk CANLLAW CYFLYM I’N CYNLLUN AR GYFER SWYDDOGION SABOTHOL Llongyfarchiadau ar eich rôl newydd! Rydyn ni’n gwybod bod gennych chi flwyddyn brysur o’ch blaen, a dyna pam rydyn ni wedi l

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  • Quick guide for new student advisers

    A QUICK GUIDE FOR NEW STUDENT ADVISERS ACCESSING OUR SCHEME A QUICK GUIDE FOR NEW STUDENT ADVISERS www.oiahe.org.uk A QUICK GUIDE FOR NEW STUDENT ADVISERS Hello! Most student complaints and appeals are resolved through internal processes. But when a stud

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  • Mewnosodiad Sefydlu - Staff Cynghori Newydd

    CANLLAW CYFLYM AR GYFER CYNGHORWYR MYFYRWYR NEWYDD CYRCHU EIN CYNLLUN CANLLAW CYFLYM AR GYFER CYNGHORWYR MYFYRWYR NEWYDD www.oiahe.org.uk CANLLAW CYFLYM AR GYFER CYNGHORWYR MYFYRWYR NEWYDD Helo! Caiff y rhan fwyaf o gwynion ac apeliadau myfyrwyr eu datry

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  • 07 - POC Update - March 2022

    Update for OIA Points of Contact Information for you as our Point of Contact Welcome to the March edition of our Update for Points of Contact. As our Point of Contact, you have an important role in helping us to review complaints about your provider effec

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