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Your search for decisions returned 168 results

  • [ARCHIVED] OIA Rules of the Scheme - March 2013

    These Rules apply to complaints where the CF was received between 01/03/13 and 08/07/15. Refer to http://oiahe.org.uk/media/100294/oia-rules-july-2015.pdf for Rules applying to complaints received on or after 09/07/15. Rules These are the Rules of the stu

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  • [ARCHIVED] OIA Rules of the Scheme - May 2008

    RULES These are the rules (“Rules”) of the student complaints scheme (“the Scheme”) established by The Office of The Independent Adjudicator for Higher Education (“the Company”). The Company is designated as the operator of the Scheme in accordance with t

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  • [ARCHIVED] OIA Rules Consultation - 2018

    R ules of the OIA Scheme Consultation on draft Rules to take effect from early April 2018 Background The Office of the Independent Adjudicator for Higher Education (OIA) needs to change its Scheme Rules as a result of provisions in the Higher Education an

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  • Guidance note on the Rules - April 2018

    April 2018 - This note replaces earlier guidance on our Rules Guidance Note OIA Scheme Rules - April 2018 Introduction Our Rules set out what we do and who can complain, and the time limits for submitting a complaint. There are some complaints which we ca

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  • Rules of the Scheme - April 2018

    Effective from 1 April 2018 OIA Scheme Rules INTRODUCTION The Office of the Independent Adjudicator for Higher Education (OIA) runs the student complaints scheme. These Rules of the student complaints scheme came into effect on 1 April 2018. We will deal

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  • Guidance note - Large Group Complaints - April 2021

    April 2021 Guidance Note Additional Rules for Large Group Complaints - April 2021 Introduction Most complaints are made to us by students who have been affected by something that happened to them as an individual. But we can also look at complaints brough

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  • Consultation - Draft Updated OIA Rules - Jan 2024

    D raft updated OIA Scheme Rules for consultation January 2024 Effective from [DATE] OIA Scheme Rules Introduction The Office of the Independent Adjudicator for Higher Education (OIA) runs the student complaints scheme, referred to in these Rules as “the O

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  • Consultation - Draft Updated Guidance On The Rules - Jan 2024

    D raft updated Guidance to accompany proposed updated OIA Rules Guidance on the OIA Scheme Rules Introduction Our Rules set out what we do and who can complain, and the time limits for making a complaint. There are some complaints that we cannot look at,

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  • OIA Annual Report 2015

    OFFICE OF THE INDEPENDENT ADJUDICATOR FOR HIGHER E Annual Report DUCATION 2015 ANNUAL REPORT 2015 www.oiahe.org.uk Contents Foreword by the Chair 1 Introduction by the new Independent Adjudicator 2 and Chief Executive Review of 2015 3 The Higher Educatio

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  • OIA Annual Report 2014

    OF www.oiahe.org.uk FICE OF THE INDEPENDENT ADJUDICATOR FOR HIGHER E Annual DUCATION Report 201 ANNUAL REPOR years of T 20 the OIA 14 Contents Introduction by the Chair 1 The Independent Adjudicator’s review of the year 2 OIA structure and organisation 2

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