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Your search for putting things right returned 259 results

  • Industrial action - CS021901

    The student was on a one-year MA programme at the time of the industrial action. They complained to the University about the impact of the industrial action on their studies and asked for a refund of fees.

  • Consumer rights issues - CS041905

    A student enrolled on an International Graduate Medicine (MBBS) programme that included some placements in the USA. In their second year the student complained about information provided in the prospectus about the placements and asked to do their placement in the UK rather than the USA.

  • Consumer rights issues - CS041907

    A group of students were studying for a professional Postgraduate Diploma. They complained about the teaching, a lack of resources and poor communication.

  • Industrial action - CS051907

    A student was on a one-year master’s course at the time of the industrial action. The student complained to the University that it had not delivered teaching sessions which they had paid for, and that some of the missed teaching included core content and subjects of key interest. The student also complained that adjustments to assessments had not been fair and that the mitigating action taken by the University was not adequate.

  • Industrial action - CS051906

    A student was on a one-year foundation course at the time of the industrial action. The student complained to the University that it hadn’t delivered lectures, seminars and academic development sessions which they had paid for, and that some of the missed teaching included core content and study advice.

  • Industrial action - CS051902

    A student was in the final year of an undergraduate degree course at the time of the industrial action. They complained to the provider that they had paid for lectures and seminars which were not provided, that their performance in one module had been affected, and that the industrial action had a detrimental impact on their mental health. They requested a partial refund of tuition fees.

  • Fitness to practise - CS101904

    An applicant for a PGCE course disclosed a recent criminal conviction in their written application for a place on the course, five months before the course began. After an interview, the provider made a conditional offer of a place on the course.

  • Consumer rights issues - CS082003

    A student complained to their provider that the information on its website was misleading.

  • Coronavirus - CS112009

    A second-year, international student was studying four modules during the year for which they had paid fees of around £13,500. They complained to the provider that it had cancelled half of the expected on-campus learning because of coronavirus lockdown and asked for a refund of tuition fees.

  • Coronavirus - CS072101

    A student was on a one-year Bar Professional Training Course. In March 2020 the higher education provider stopped all face-to-face teaching because of the Covid-19 pandemic. The student complained to the provider and asked for a refund of tuition fees, saying that in not delivering face-to-face teaching the provider was breaching the terms and conditions of the course. The provider refused to give the student any tuition fee refund.